We know waiting for your order can be tough. We send our orders via UPS or FedEx. Anything in stock will ship in 1-2 business days. Orders placed during the weekend will ship on Monday unless there is a holiday. Tracking numbers and shipment confirmations will be sent at the end of the business day to the email address that placed the order. All items are shipped out from China and the shipping time depends on the distance between your country and China. All shipping is free.
Non-custom items can be returned in 14 days after you received them. In an effort to maintain our very competitive prices, a 20% restocking fee will be effective on all non-custom items returned as of March 1st, 2020. Please be aware that all sold custom items are final and non-refundable.
If you are not completely satisfied with your purchase, before your return, please contact us at firstname.lastname@example.org with your order number so that we can find a solution. Our customers are important to us, and we want you to fully enjoy your purchase.